Privacy Policy

1. Information We Collect

We collect information you provide directly to us when using our website and services. This includes:

• Contact Information: Name, email address, phone number, and mailing address
• Project Details: Information about your decking or siding project, including measurements, preferences, and site conditions
• Order Information: Products purchased, shipping address, and payment details
• Communication Records: Emails, phone calls, and messages exchanged with our team
• Website Usage: Pages visited, time spent on site, and browsing patterns collected through cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders for products and services
• Provide quotes, consultations, and customer support
• Schedule and coordinate installation services
• Send order confirmations, shipping updates, and invoices
• Communicate about promotions, new products, and company updates (with your consent)
• Improve our website, products, and services
• Comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With shipping carriers, payment processors, and installation partners who need the information to perform services on our behalf
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect the rights, property, or safety of EuroDeck Solutions LLC, our customers, or others

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes using secure connections (SSL/TLS) for data transmission, restricting access to personal information to authorized employees, and regularly reviewing our security practices. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. We use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: To understand website traffic and user behavior
• Preference Cookies: To remember your settings and preferences

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of our website and services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: